Manage Email Notifications

Quick Rule Setting in Outlook

DocuSign functionality includes a series of email notifications, two or more per each document to be signed.  When there are multiple documents to be signed, these notifications can be distracting.

If you would prefer to have DoucSign notification emails filtered out of your Inbox, into a folder, follow these steps:

  • Select a DocuSign email in your inbox, then right-click on that email, scroll down to select Rules, and then choose Always Move Messages from DocuSign System

Screen grab of Outlook Inbox
  • Next, click New to create a new folder or select the folder you wish to move DocuSign alerts to and click OK.

Rules and Alerts dialog for creating or selecting a folder to move emails into.
  • That's it! DocuSign emails will now filter to that folder.

 

Have DocuSign Emails Not Alert as New

If you would prefer to have filtered DocuSign emails not alert as new, follow these steps to update the rule you created by following the previous steps.

  • Select the Home tab in Outlook, then select Rules, then Manage Rules & Alerts.

Select Home then Rules then Manage Rules & Alerts
  • Double click on the DocuSign System rule.

Select DocuSign System on Rules menu
  • Click Next on the first page of the Rules Wizard.

Click Next on first page of Rules Wizard
  • Check Mark as Read, then Finish to have DocuSign emails not alert and not show as unread.

Check Mark as Read then Finish on the Rules Wizard