Getting Started with DocuSign

DocuSign is a cloud-based service that empowers faculty and staff at The University of Texas at Austin to electronically sign various kinds of documents and streamline a number of administrative workflows.  DocuSign has been identified as the accepted electronic signing solution for the campus and various use cases will continue to emerge as the service usage expands. 

University faculty and staff DocuSign accounts are organized at the unit level. Units must designate at least one DocuSign Unit Contact (DUC) to assist the ITS DocuSign system admins in setting user permissions.

DUCs are required to complete DocuSign Unit Contact Training and sign an acceptable use acknowledgement form to be entered into the OHS contact system. Once listed in the OHS, DUCs can use Service Now or contact the UT Service Desk to request unit user account activation and set user permissions. Check to see if your unit has a DUC listed in the OHS system or complete the Want to use DocuSign in your unit? form. Please contact us with any questions.

While approved for general use, there are still a number of work processes that have not yet begun using DocuSign. Before initiating a document workflow that includes another University unit (e.g. a processing office such as Accounts Payable) please verify that the destination will accept DocuSign forms.  DUCs will be notified when official university forms are approved for DocuSign.

FAQs - Video Tutorials - Best Practices - Signer Setup Guide